The study viewer, the empty covers you may see, the shared Joints banner, and display size.
When a room has a patient — or you open someone in Open Studies — Viewer loads their Joints images in the main pane.
Above the images:
On the right: Lock Lightbox on rooms that have a Lightbox, Studies, Reload viewer, and Close viewer on Open Studies tabs only. ⌘ L / Ctrl L opens Studies, and ⌘ W / Ctrl W closes the selected Open Studies tab — it does not close a watched room.
If images cannot load yet, Viewer shows a cover instead of Joints:
| Cover | What it means | What to do |
|---|---|---|
| Joints Account Required | Link has not supplied a Joints account | Sign in again. If it persists, ask IT to enable Joints. |
| Vacant Room | No patient in this room | Assign a patient, or wait for rooming. |
| No Studies | PACS has not returned studies for this patient | Wait, or refresh from the Studies panel. |
| No Studies Selected | Studies exist, but none are checked on | Open Studies and select at least one. |
If the Joints login Link supplied is not your Lumirai username, a yellow banner appears:
Shared Joints account — this Medstrat login is not your Lumirai username. Studies can display, but input is blocked.
You can still see images. You cannot click, scroll, or drive Joints under someone else’s name. Settings → Medstrat Joints shows a Shared badge on that account. This is expected on some clinic setups — ask IT if you should have your own Joints account.
Reload viewer — the refresh icon on the strip — reloads the Joints page without changing which studies are selected.
If a study URL fails, Viewer shows This study couldn’t load along with You’re still signed in. Choose Retry — you do not need to log in again.
Under Settings → Medstrat Joints → Study viewer:
This scales the Joints study page inside Viewer. It is a desktop control — Viewer on iPad does not use these labels.
