Account settings
Profile, password, and two-factor authentication.
Open User settings by choosing your name at the bottom of the left-hand navigation, above Logout.
The page has two halves: Account (who you are) and Security (how you get in).
Account
Shows the contact name, the email address, and whether it is Verified or Not verified, followed by a read-only summary: Role, Phone, Practice ID, Practice name, and Practice short name.
Choose Edit to change any of it.
Edit profile
| Field | Notes |
|---|---|
| Practice ID | Fixed. Shown greyed out, and cannot be changed |
| Practice name | Required. The full name of the practice |
| Practice short name | Optional. A compact version for tight spaces |
| Name | Required. The contact person |
| Role | Optional |
| Phone | Optional |
| Required. The login and billing address |
Choose Save changes, or Cancel to discard.
Changing the email address
Changing the email has consequences the form warns you about before you save:
Changing your email un-verifies your account. We'll send a verification link to the new address, and let the old one know it was changed. You won't be able to start or change a subscription until the new address is verified.
Make sure you can read the new mailbox before saving, and follow the verification link promptly. See Verifying your email.
Security
Password
The button reads Change password if you have one, and Set password if you sign in with emailed codes only. Accounts created through self-sign-up start without a password; adding one is optional but usually convenient.
Passwords must be at least 12 characters and contain a lowercase letter, an uppercase letter, a number, and a symbol. The form ticks each requirement off as you type and shows a strength meter.
Changing an existing password asks for the current one first.
Two-factor authentication
A badge shows the current state: 2FA enabled, or Recommended — turn on 2FA.
This account can change billing and revoke people's access, so turn 2FA on.
To enable it:
- Choose Enable 2FA.
- Choose Start setup.
- Scan the QR code with an authenticator app — Google Authenticator, 1Password, or similar. If you cannot scan, use the Or enter manually text and its copy button.
- Enter the six-digit Verification code from the app.
- Choose Enable two-factor authentication.
From then on, signing in asks for a code from the app.
To turn it off, choose Disable 2FA, enter a current code, and choose Disable two-factor authentication.
Set it up on a device you will keep. Disabling 2FA requires a working code, so if you lose the authenticator you cannot turn it off yourself — you will have to email support@lumir.ai. If your app supports it, keep the setup on more than one device, or store the manual setup text somewhere safe.