Locking Lightbox
Lock and unlock the exam-room display from Link, and read what each badge color means.
Rooms that have a Lightbox — the exam-room display — show a lock badge. You lock and unlock from Link so the screen is covered when you leave, and ready when you return.
Viewer on iPad and desktop can lock the same Lightbox. Link is the web way to do it from the nurses’ station or any browser.
What the badge means
| Badge | Color | Meaning |
|---|---|---|
| Locked | Green | The Lightbox screen is locked |
| Unlocked | Red | The Lightbox is showing studies |
| Lock | Yellow | A lock request is on its way |
| Unlock | Yellow | An unlock request is on its way |
| Unknown | Gray | Link has not heard the lock state yet |
Yellow is pending. Wait for green or red. Do not keep tapping.
Only rooms with a Lightbox show these badges. Rooms without one have no lock controls.
Lock or unlock
From the rooms list or room detail:
- Open the room’s actions menu.
- Choose Lock Screen or Unlock Screen.
Lock Screen is disabled when the room is already locked. Unlock Screen is disabled when it is already unlocked.
You should see Lock screen request sent or Unlock screen request sent. The badge turns yellow until the Lightbox applies it.
If lock stays pending
Pending usually means the Lightbox has not confirmed yet.
- Wait a few seconds — the badge should settle to Locked or Unlocked.
- Confirm the Lightbox in that room is on and connected to Link.
- Try the command once more if it is still yellow after a short wait.
- If it never changes, ask IT to check that Lightbox.
See Lock stays pending.
Tips
- Lock when you leave the exam room so the next person does not see the last patient.
- Unlock when the provider is ready to review.
- The badge on Home, Rooms, and room detail is the same state.